What is your return policy?

You can return unworn and unused items within 30 days of delivery. Please make sure all tags and original packaging are included.

How do I start a return or exchange?

Contact our customer service with your order number and the item you would like to return or exchange. We will send you detailed instructions and a return label if applicable.

Are return shipping costs covered?

For defective or wrong items, we cover the return shipping cost. For other reasons, return shipping may be at your own expense depending on your region.

How long does the refund process take?

Once we receive and inspect your return, refunds are usually processed within 3–7 business days back to your original payment method.

How long will shipping take?

Standard shipping usually takes 5–10 business days depending on your location. Express options may be available at checkout.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping fees and delivery times vary by destination and will be shown at checkout.

How can I track my order?

After your order ships, you will receive a tracking number by email. You can use this number to check the latest status of your parcel online.

What should I do if my parcel is delayed?

If your parcel is delayed beyond the estimated delivery time, please contact our customer service. We will help you check with the carrier and provide a solution.